MedLock
implementation
in Central Asia
A clinic information system that runs the practice: online booking, electronic medical records, CRM, analytics and patient loyalty — all in one place.
Patients book around the clock, without calling
Patients book an appointment through the clinic website, messengers, social media or aggregators, at any hour. MedLock distributes bookings across the schedule and sends reminders on its own.
- Booking from site and social media
- Automatic reminders
- Schedule management
- Aggregator integrations
Electronic medical records
The whole patient history — diagnoses, prescriptions, lab results and imaging — lives in one system and opens for the doctor in a single click. No paper folders and no lost pages.
- Diagnoses and prescriptions
- Lab results and imaging
- Access control by role
- Instant patient search
CRM and pipelines to grow the practice
MedLock includes a CRM module with pipelines and tasks. Follow each patient's path from first enquiry to a repeat visit, and see exactly how the front desk is handling them.
- Patient pipelines
- Tasks and reminders
- Interaction history
- Front-desk oversight
Clinic analytics and finance
The full business picture: revenue, doctor utilisation, first-visit conversion, average cheque and return rates. Reports are available in real time, not assembled by hand at month end.
- Revenue and average cheque
- Doctor utilisation
- Booking conversion
- Period comparison
A loyalty programme for patients
Build your own loyalty programme: bonus points, discounts, prepaid packages and personal offers. Patients return on their own and the clinic grows without buying every visit.
- Bonus points
- Discounts and packages
- Personal offers
- Higher return rates
Why us
We implement MedLock properly
Official partner
iWeb is the official MedLock partner in Kyrgyzstan — we implement with full vendor backing
Configured for your clinic
We adapt MedLock to your specialisation, department structure and the way your clinic actually works
Fast launch
A clinic starts working in the system within days of kick-off
Staff training
We train doctors, front desk and management — from basic booking to detailed analytics
Support
Reachable during working hours so a technical issue never stops the practice
Data migration
We move your patient database and history over from your current system without losing records
Case studies
